Privacy Policy
At Charmnests, operated by Noblehorizon systems private limited, protecting your privacy is our top priority. We manage your personal information responsibly, transparently, and with care. The details you provide are collected solely to ensure a secure and smooth shopping experience.
In this policy, “we,” “our,” and “us” refer to Noblehorizon systems private limited, while “you,” “your,” “user,” or “users” refer to anyone visiting or making purchases on Charmnests. By accessing or using our platform, you consent to the practices described here. If you disagree with any part, we recommend refraining from using our website.
Information We Collect
Personal Details
- Full name, email address, and phone number
- Billing and shipping addresses
- Payment details necessary to complete transactions
Browsing & Usage Information
- Your activity on our store, including past purchases and preferences
- Navigation patterns across products and featured sections
Device & Technical Data
- IP address, browser type, and device specifications
- Location information (only if permitted)
- Interaction data to enhance navigation and security
Cookies & Tracking Tools
- Features that personalize your browsing experience
- Tools that help you find relevant products efficiently
Purpose of Data Collection
Your information is used for:
- Order Fulfilment & Support: Completing purchases and responding to queries
- Personalized Browsing: Suggesting relevant products and improving navigation
- News & Promotions: Sending updates or marketing content (only with your consent)
- Security: Detecting and preventing fraudulent or suspicious activity
- Legal Compliance: Meeting obligations under applicable laws
Information Sharing
We do not sell your personal data. Information may be shared only in these cases:
- With trusted third-party providers such as payment processors or delivery partners
- With legal authorities for compliance, investigations, or fraud prevention
- With business partners delivering services, under strict confidentiality
Cookies and Tracking
We use cookies, web beacons, and similar technologies to:
- Enhance your browsing experience
- Analyze website traffic
- Deliver tailored content
You can manage or disable cookies through your browser settings.
Data Security & Storage
We implement industry-standard security practices including SSL encryption, secure servers, and restricted access to protect your information. Despite these measures, complete security cannot be guaranteed.
Data Retention
We keep your personal information for 8–12 months after your last interaction unless a longer retention period is legally required for taxation, legal, or compliance reasons.
Your Rights
As a user, you can:
- Access and update your personal information
- Request deletion of your data (subject to legal restrictions)
- Opt-out of marketing communications
- Disable cookies via browser settings
Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect data from minors. Any information identified as belonging to a minor will be deleted immediately.
Third-Party Links
Our website may connect to third-party payment gateways or financial services. We are not responsible for their privacy practices or content. Please review their privacy policies before use.
Policy Updates
We may revise this Privacy Policy occasionally. All updates will be posted on this page. Continued use of the website after any changes indicates acceptance of the revised policy.
Consent
By using our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Contact Information
For questions or concerns regarding your data or this Privacy Policy, contact us at:
noblehorizonsystemspvtltd@gmail.com